Where do I setup smtp details for osticket to use to send alerts

Presuming that you are running 1.6 ST you get to these settings via:

1. Login as an Admin.
2. Click on Admin Panel -> Click on Emails tab -> click on the email address
3. scroll down to SMTP Settings (Optional).
set Status to Enable.
set SMTP Host: your.mailserver.ext
SMTP Port: 25
Authentication Required: No
4. click Submit.
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