Why does my webmail show Internal Server Error User username is over quota cpsrvd?

If you see an error that looks like this:

Error Message

When you log into webmail, it can be caused by several reasons.

First, please make sure the account is not hitting the quota limits placed on either the email account or the entire cPanel account.

Check here:

cPanel Quota

And here:

Email Quota

If the email account, and the cPanel are both under the limits, please contact support. In the newest version of cPanel, the way the email quotas are calculated have changed slightly, this can lead to old cached quotas to disable the account even when it is no longer over quota. It is a simple fix, however it requires root access and we would be glad to do it for you. You can contact us via Phone, Chat, or our Email ticket system.


Was this answer helpful?

 Print this Article

Also Read

Accessing your account in Gmail

Login to your Gmail Account. In the top lefthand corner, open the Settings cog and choose...

How to Fix Safari Can’t Open the Page Can’t Find the Server Error Message

How to Fix Safari Can’t Open the Page Can’t Find the Server Error Message   Finding the Culprit...

Outlook / Eudora / Thunderbird / Mac / iPad / Phone Client Settings

Email sent to your SiveHost account is received by the same server that hosts your website. You...

How to set up email on android Sumsung,lenovo ideapad

HOW TO SET UP EMAIL ON ANDROID DIVICE 1. On the first page of the setup, please enter the email...